Privacy Policy

At FGL Best, accessible from https://fgl.best/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FGL Best and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. General Information

This Privacy Policy applies to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in FGL Best. This policy is operated by:

  • Legal Entity: BIFA-FINDS LTD (Company Number: 16316843)

  • Registered Office: 53 DAMES ROAD, LONDON, ENGLAND, E7 0DR

  • Contact Email: Support@fgl.best

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account & Order Information: When you purchase hardware or register an account, we collect your name, company name, billing address, shipping address, email address, and phone number.

  • Payment Details: All financial transactions are processed securely through our third-party payment gateways. We do not store full credit/debit card numbers or sensitive banking credentials on our servers.

  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our eCommerce platform.

  • Improve, personalize, and expand our website features.

  • Understand and analyze how you use our website.

  • Process your transactions, ship your computer components, and send you order confirmations/updates.

  • Communicate with you for customer service, technical hardware support, and delivery updates.

  • Find and prevent fraudulent transactions to secure our platform.

4. Log Files & Cookies

FGL Best follows a standard procedure of using log files and cookies.

  • Log Files: These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. These are not linked to any information that is personally identifiable.

  • Cookies: We use cookies to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Third-Party Privacy Policies

FGL Best’s Privacy Policy does not apply to other advertisers, payment systems, or courier services. We advise you to consult the respective Privacy Policies of these third-party services (such as Stripe, PayPal, or DHL) for more detailed information.

6. Your Data Protection Rights (UK GDPR)

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to object/restrict processing – You have the right to object to or restrict our processing of your personal data, under certain conditions.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

📞 Contact Our Data Compliance Team

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

  • Email: Support@fgl.best

  • Phone: +44 7882 768014

  • Mail Address: BIFA-FINDS LTD, 53 DAMES ROAD, LONDON, ENGLAND, E7 0DR